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Providing Inspection Services for Department of Education, Department of Culture, Arts & Leisure and Department for Employment & Learning.

A Resume of our Complaints Procedure for Colleges of Further and Higher Education and Training Organisations

This document summarises the procedures for making a complaint about the work of the Inspectorate. This document relates to Colleges of Further and Higher Education and Training Organisations.

A Resume of Complaints Procedure (PDF 94.8KB)

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Procedure for Responding to Comments, Enquiries, Compliments or Complaints

Inspection

Evaluation of Inspection
Making a Complaint about Inspection
- Procedure for Responding to Comments, Enquiries, Compliments or Complaints
- Resume of Complaints Procedure
  - A Resume of our Complaints Procedure for Colleges of Further and Higher Education and Training Organisations
  - Resume of Complaints Procedure Schools
  - A Resume of our Complaints Procedure for Voluntary and Private Pre-School Centres
  - A Resume of our Complaints Procedure for a Youth Organisation or Group
Nature and Purpose
Quality of Service
Roles and Responsibilities on Inspection
Service Standards
Types of Inspection - Information Required & Documentation for Inspection

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