Enquiries, concerns, complaints and compliments

The Education and Training Inspectorate (ETI) is committed to providing a high-quality service to its customers. We work with transparency and openness, and act in accordance with our core values: integrity; honesty; objectivity and impartiality. This section of our website aims to set out our Procedures on how we deal with the following areas: general enquiries; concerns; complaints; and compliments.  Additional information is provided on whistleblowing, anonymous correspondence and getting help to make a complaint.

General Enquiries
Concerns about organisations whose provision we inspect
Complaints about the work of ETI
Compliments
Additional Information