The work of ETI was assessed against the criteria of the Customer Service Excellence (CSE) Award at the end of October 2022. The external assessment has confirmed that ETI is meeting all aspects of the CSE Standard and has been re-accredited CSE status for another 12 months.
The Chief Inspector, Faustina Graham, reflects on the achievement:
“The success of this assessment belongs to everyone who has helped us to bring about the many recent changes in how we go about our work.
“I thank everyone who has worked with us throughout the last year to assist us in continually improving our inspection services. Learners are better served as a direct consequence of your help and support.
“We will continue to build on this achievement.”
Features
- ETI publishes an evaluation of the Department of Education’s Engage II Programme in schools, pre-school settings and EOTAS centres during 2021-2022 12 May 2023
- ETI publishes a thematic evaluation of the preventative curriculum in schools and EOTAS centres 26 April 2023
- Development of Inspection Visits to Schools and Organisations - March 2023 Update 10 March 2023
- ETI achieves highly in the Customer Service Excellence Award 23 February 2023